Frequently Asked Questions
Everything you need to know about how Proppi reads your property file, prepares cited work for your approval, and keeps your data safe.
Can an AI assistant really publish a listing on my behalf?
It can do everything up to the approval card and nothing past it. Connect Proppi to Claude, ChatGPT or Gemini and the assistant can read the property file and draft the listing, but publication stops for a person to approve. Connecting an assistant changes who does the typing, not who makes the decision.
Do I need to use an AI assistant at all?
No. Everything works in Proppi on its own. The assistant is just another door into the same job, for people who already live in one.
Where does Proppi publish listings to?
Trade Me today, for sales — so New Zealand is covered and Australia is not, yet. Rental listings are drafted end to end but publishing them is still in build, and Australian channels are in progress. We would rather name a channel when it works than before. If you list rentals, or list in Australia, join the beta and we will tell you the day yours goes live.
Whose Trade Me account does a listing publish through, and who pays the listing fee?
Yours. You connect your own Trade Me account, so the listing goes out under your identity and Trade Me bills you directly at its normal rates. Proppi adds nothing on top and takes no cut — Proppi being free while in beta is a separate thing from what Trade Me charges to run a listing. Publishing through an account you do not have to supply yourself is planned once bring-your-own is working well.
What if a drafted listing gets something wrong?
Every draft names the documents it was built from, so you can check it against the file it came from rather than taking it on trust. Nothing is published until you have read it and approved it.
How is Proppi different from my CRM?
Your customer relationship manager tracks contacts and tasks. Proppi reads the property file itself — the Land Information Memorandum, title, tenancy agreement, reports and photos — and drafts the listing that comes out of it, every claim tied back to its source page and nothing published until you approve it.
What does Proppi not do?
Proppi builds the property file and prepares campaign work for approval. It doesn’t replace your lawyer or conveyancer, make disclosure decisions for you, or publish anything on its own. Use it alongside your professionals — not instead of them.
Is my data secure?
Yes. Your documents are encrypted at rest and in transit. We use enterprise-grade infrastructure hosted in secure data centres. Only you can access your documents, and we never use your content to train AI models.
What file types are supported?
Proppi accepts PDFs, JPEGs, PNGs, and HEIC photos from your phone — plus scanned documents. Our AI reads and processes them all, even low-quality scans and photos of paper documents.
How do I get my documents into Proppi?
Today, drag and drop files in the upload page. Coming soon: forward attachments in from your email, or connect Gmail or Google Drive to pull documents in from where they already live.
How does Proppi prepare work from my documents?
Add a listing and Proppi drafts it from the property file — 88 Crown Street's title, reports and photos read into one room. The draft carries source links, so you can verify every claim before you approve it.
Do I need to tag or organize my documents?
No. Upload your documents and Proppi classifies them automatically, extracts the key details, and uses them to build property memory. No folders, no tags, no manual filing system to maintain.
What regions does Proppi support?
Proppi currently supports property documents from New Zealand and Australia — leases, tenancy agreements, insurance policies, building reports, and more. We’re expanding support to additional regions soon.