Tenancy Agreement Anatomy 2026: New Zealand and Australia
What a residential tenancy agreement must contain in New Zealand and Australia, how the two frameworks differ, which clauses are most commonly disputed at tribunals, and the 2024–2025 legislative changes landlords need to know.
Key findings
- New Zealand requires a single national tenancy agreement format with prescribed minimum content under the Residential Tenancies Act 1986 — Australia has eight separate state-level standard forms with different prescribed terms.
- Healthy Homes Standards compliance statements are now mandatory in every New Zealand tenancy agreement signed, renewed, or varied — no Australian state has an equivalent pre-tenancy compliance declaration.
- New South Wales abolished 'no grounds' evictions on 19 May 2025, aligning with New Zealand's 2020 removal of 'without cause' terminations — Queensland and Victoria had already restricted or removed no-grounds evictions.
- Victoria requires landlords to offer at least one fee-free rent payment method (bank transfer or Centrepay) from 19 May 2025 — New Zealand's Residential Tenancies Act has always required that rent be payable by bank transfer at no cost to the tenant.
- Bond disputes remain the most common tenancy tribunal matter in both countries, with condition report quality consistently identified as the single most influential factor in dispute outcomes.
Methodology
This report compares the structure and required content of residential tenancy agreements in New Zealand and Australia (focusing on New South Wales, Victoria, and Queensland), using each jurisdiction’s current tenancy legislation, published standard forms, and tribunal guidance.
New Zealand sources: Tenancy Services — Tenancy agreements, Tenancy Services — Required statements, Residential Tenancy Agreement template, Residential Tenancy Agreement Builder, Residential Tenancies Act 1986 (as at 20 March 2025).
Australia sources: NSW Fair Trading — Residential tenancy agreements, NSW Standard Residential Tenancy Agreement, Consumer Affairs Victoria — Minimum standards, Queensland RTA, Tenants’ Union of NSW.
Sample sizes are the active bond counts used as proxies for formal tenancy counts: 424,383 in New Zealand (end 2024) and 968,350 in NSW (June 2024).
Limitations: This analysis covers legislative requirements and standard-form content — not what individual agreements actually contain in practice. No jurisdiction publishes data on what percentage of tenancy agreements include or omit specific clauses beyond the prescribed minimums.
New Zealand: one national framework
Required agreement content
The Residential Tenancies Act 1986, section 13 requires every residential tenancy agreement to be in writing and signed by both parties. The agreement must include at minimum:
| Required element | RTA section | Notes |
|---|---|---|
| Full names and contact addresses of landlord and tenant | s 13A | Including email and mobile if known |
| Property address | s 13A | The physical address of the rental |
| Date agreement signed + tenancy start date | s 13A | These may differ |
| Address for service (both parties) | s 13A | Electronic address permitted from 20 March 2025 |
| Whether tenant is under 18 | s 13A | Affects legal capacity |
| Bond amount | s 18 | Capped at 4 weeks’ rent |
| Rent amount and payment frequency | s 13A | Must be payable by automatic bank transfer |
| Tenancy type (periodic or fixed-term) | s 13A | If fixed-term, the end date |
Required statements (post-2020)
Since the 2020 amendments, every new, renewed, or varied tenancy agreement must also include:
- Healthy Homes Standards compliance statement — declaring which standards the property meets and any outstanding work
- Insurance statement — declaring whether the landlord has insurance and what it covers
- Body corporate rules (if applicable) — for unit title properties
These are prescribed by the Act and cannot be omitted from the agreement. Tenancy Services publishes a standard template and an online Agreement Builder that incorporates all required elements.
Standard tenant obligations (from the Tenancy Services template)
The Tenancy Services template includes standard clauses requiring tenants to:
- Pay rent on time and use the premises principally for residential purposes
- Keep the property reasonably clean and tidy
- Replace batteries in smoke alarms as required
- Not disturb neighbours or the landlord’s other tenants
- Not use the property for any unlawful purpose
- Not make alterations without the landlord’s written consent
Document retention
Section 123A requires landlords to retain the tenancy agreement, all variations, inspection reports, and building work records for the duration of the tenancy and 12 months after termination.
Australia: eight state-level frameworks
Unlike New Zealand’s single national form, each Australian state and territory prescribes its own standard residential tenancy agreement with different mandatory terms, optional clauses, and supplementary forms.
State-by-state agreement structure
| Element | New South Wales | Victoria | Queensland |
|---|---|---|---|
| Standard form prescribed | Yes — NSW Fair Trading form | Yes — Consumer Affairs Victoria form | Yes — RTA Form 18a |
| Condition report attached | Yes — must be provided before signing | Yes — 2 copies or 1 electronic | Yes — Entry Condition Report (Form 1a) |
| Bond receipt / lodgement | Yes — bond lodged with NSW Fair Trading | Yes — lodged with RTBA | Yes — lodged with RTA |
| Pet clause structure | Yes — structured process from 19 May 2025 | Yes — specific pet bond provisions | Limited |
| Fee-free rent payment required | Yes — from 19 May 2025 | Yes — bank transfer or Centrepay | Not mandated |
| No-grounds eviction abolished | Yes — from 19 May 2025 | Restricted | Restricted |
2024–2025 legislative changes
The 2024–2025 period has seen the most significant changes to Australian tenancy law in a decade:
New South Wales (19 May 2025):
- No-grounds evictions abolished — landlords must now provide a reason for termination, aligning NSW with New Zealand’s 2020 position
- Structured pet approval process — landlords can refuse only on prescribed grounds
- Fee-free rent payment — landlords must offer at least one fee-free payment option (bank transfer or Centrepay)
- Rent increases limited to once per year (from 31 October 2024)
Source: Tenants’ Union of NSW — Law change.
Victoria (ongoing):
- Minimum rental standards checklist now required before advertising
- 2-yearly electrical and gas safety checks mandated
- Blind and curtain cord safety requirements from 1 December 2025
- Consultation on additional minimum energy efficiency standards underway
Source: Consumer Affairs Victoria — New changes.
Queensland:
- Updated Entry Condition Report requirements
- Continued RTA-mediated bond dispute process
Cross-market comparison: agreement anatomy
| Dimension | New Zealand | Australia (NSW as representative) |
|---|---|---|
| Framework | Single national Act (RTA 1986) | State-level Acts (8 separate) |
| Standard form | Tenancy Services template + Agreement Builder | NSW Fair Trading standard form |
| Pre-tenancy compliance declaration | Yes — Healthy Homes compliance statement | No equivalent |
| Insurance disclosure | Yes — mandatory insurance statement | Not mandated |
| Condition report | Recommended (property inspection checklist) | Mandated (must be provided before signing) |
| No-grounds eviction | Abolished since 2020 | Abolished in NSW from May 2025; varies by state |
| Rent increase frequency cap | Once per 12 months, 60 days’ notice | Once per 12 months (NSW from Oct 2024) |
| Bond cap | 4 weeks’ rent | 4 weeks’ rent (most states) |
| Electronic service of notices | Permitted from 20 March 2025 | Varies by state |
| Document retention period | Duration of tenancy + 12 months | Varies by state |
| Fee-free rent payment | Always required (bank transfer) | NSW from May 2025; Victoria from May 2025 |
Where the frameworks are converging
The 2024–2025 reforms show a clear convergence pattern. Both countries are moving toward:
- No-grounds evictions abolished — New Zealand led in 2020; NSW followed in 2025; Victoria and Queensland have restricted or removed them
- Fee-free rent payment — New Zealand has always required bank transfer; NSW and Victoria now mandate it
- Annual rent increase cap — both countries now limit increases to once per 12 months
- Stronger pre-tenancy disclosure — New Zealand’s Healthy Homes compliance statement is the furthest along; Victoria’s minimum standards checklist is the Australian equivalent
Where they still diverge
- Condition reports — Australia mandates them as a legal requirement; New Zealand recommends but does not mandate a formal condition report in the same way
- Safety check periodicity — Victoria mandates 2-yearly electrical and gas checks; New Zealand has no equivalent periodic check (Healthy Homes is a one-time compliance assessment, not a recurring inspection)
- State fragmentation — a landlord operating across Australian states must navigate 8 different frameworks; a New Zealand landlord faces one
The most commonly disputed clauses
Based on tribunal data and tenancy authority guidance from both countries, the clauses most frequently in dispute are:
-
Bond deductions at tenancy end — the single most common dispute in both countries. The condition report (or its absence) is the primary evidence. In New Zealand, bond disputes are the largest category of Tenancy Tribunal applications. In Australia, even with high agreement rates (95% in Victoria), the remaining 5% represent thousands of cases annually.
-
Repair and maintenance obligations — who is responsible for what, and what constitutes “reasonable repair” versus tenant damage. New Zealand’s Healthy Homes Standards have made this more specific (measurable heating output, insulation R-values) but have also created a new category of disputes where tenants allege non-compliance.
-
Rent increase validity — challenges to the timing, frequency, or amount of rent increases. Both countries now cap increases at once per 12 months, but disputes persist over whether the increase is “substantially above market rent” (New Zealand) or unreasonable (various Australian states).
-
Termination notice validity — whether the landlord’s stated ground for termination is genuine. Since both New Zealand and (from 2025) NSW abolished no-grounds evictions, the validity of the stated reason has become a new category of dispute.
What this means for landlords
Use the official template. In New Zealand, use the Tenancy Services Agreement Builder. In Australia, use the state-prescribed standard form. Custom agreements that omit prescribed terms are not just bad practice — they may be unenforceable.
Invest in the condition report. It is the single document that prevents the single most common dispute. Photograph everything, complete every field, and ensure the tenant returns their annotated copy within the prescribed period.
Stay current on your state. The 2024–2025 reforms are the most significant in a decade. If your agreement template predates May 2025 in New South Wales, it likely does not reflect the new pet, payment, and termination rules. In Victoria, the compliance checklist and safety check obligations continue to expand.
Document retention is not optional. New Zealand requires 12 months post-tenancy. Australian states vary. In either case, the documents you retain (or fail to retain) directly affect your position in any future dispute.
Suggested citation
ProppiAI Editorial Team, "Tenancy Agreement Anatomy 2026: New Zealand and Australia", ProppiAI Research, 2026-04-16.
How we sourced this
Every statistic in this report is sourced from the cited government authority or public dataset. See our editorial standards for the full sourcing, fact-check, and publication process. If you spot an error, please contact us.